One of the advantages we offer at Fenix Imvico is that our POS printers work using thermal technology, so no ink is required, which reduces the need for consumables. In addition, they hardly require maintenance. And, although we may encounter some inconveniences that make our printer not to work properly, it is important to clarify that any of them is totally avoidable. The solution always involves having a bit of foresight.
Your printer may not perform its functions correctly for the following reasons:
- The printer chosen is not the most suitable for your equipment.
In this case, from Fenix Imvico we have a professional team that assures you good advice so that your choice is appropriate and does not have compatibility issues. - The POS printer configuration has not been done properly.
Each step of the printer installation must be carried out carefully and by a qualified technician to avoid further problems. - Thermal paper is low quality.
We recommend that you do not skimp on this consumable, because if the paper is of poor quality the receipt print-out will be too. In addition, it usually gives off the typical “dust” that is normally introduced into the head and other parts of the mechanism. When this occurs, the life of the POS printer is shortened.
Note that in many cases, it may also be a problem coming from the POS software or hardware, and not from the printer itself.
Whether you require POS printers or any other devices for your equipment, Fenix Imvico offers solutions to what you need. Feel free to contact us.